CocoNet Terms & Conditions

Welcome to CocoNet! By accessing or using our platform (www.coconet.app), you agree to abide by the following Terms & Conditions. These terms govern your use of our services and ensure a safe, respectful, and transparent experience for all users.

🧾 1. Acceptance of Terms

By registering, browsing, or submitting content on CocoNet, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, please refrain from using the platform.

👤 2. User Eligibility

• You must be at least 18 years old to create a business profile or submit offers.
• Users under 18 may access personal profiles with parental guidance.
• You are responsible for the accuracy of the information you provide.

🛠️ 3. Use of Services

CocoNet provides tools to:

• Create personal and business profiles
• Showcase offers, services, and professional listings
• Boost visibility through ethical outreach features
• Communicate with other users via secure channels

You agree not to misuse the platform for spam, fraud, or unlawful activities.

💳 4. Payments & Transactions

• All payments are processed via secure, RBI-compliant gateways.
• CocoNet does not store card, UPI, or sensitive payment data.
• Transaction details are visible in your dashboard for reference.

🔄 5. Refunds & Cancellations

Refunds are governed by our Refund Policy. Users must review offer terms before making payments. CocoNet is not liable for disputes between users unless explicitly stated.

📢 6. Content Guidelines

You are responsible for the content you post. Content must:

• Be accurate, respectful, and lawful
• Not infringe on intellectual property or privacy rights
• Avoid hate speech, harassment, or misleading claims

We reserve the right to remove content that violates these guidelines.

🔐 7. Data Privacy

Your data is protected under our Privacy Policy. We do not sell or share personal information with advertisers. You may manage your data preferences anytime.

📞 8. Grievance Redressal

For complaints or concerns, contact our Grievance Officer:

⚖️ 9. Legal Compliance

These terms comply with:

• The Information Technology Act, 2000
• RBI’s Digital Payment Security Guidelines
• Applicable laws from the Government of India

🔄 10. Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of the platform implies acceptance of the latest version.